Shipping policy

Free UK Shipping

At Lunelle, we want your shopping experience to be simple and stress-free. That’s why we offer free shipping across the UK on every order.

Delivery Times

Your order will typically arrive within 7–14 business days after it has been dispatched.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as postal delays, public holidays or customs processing.

Order Processing

Orders are usually processed and dispatched within 1–3 business days after your purchase.

Once your order has been shipped, you will receive a confirmation email with your tracking information where available.

Important Information

Please make sure that your shipping address is correct before completing your order. Lunelle cannot be responsible for delays or failed delivery caused by an incorrect or incomplete address.

If your order hasn’t arrived after the estimated delivery period, please contact us and we’ll be happy to help.